Books by Patti Liszkay
Available on Amazon
and the sequel, "Hail Mary" https://www.amzn.com/1684334888
Available on Amazon.
Last Monday we said adieu to our old refrigerator,
We tried pulling, tugging, and yanking off the ruffles but they were stuck fast, the plastic appearing to have been applied to the refrigerator sections before they were put together. We figured that if we didn't want a refrigerator permanently ruffled in plastic we'd need to call for a service person versed in plastic ruffle removal.
But where to call to find such a professional? I thought we should call Lowe's, from where we purchased the refrigerator. Tom thought we should call the warranty number. So I called Lowe's and Tom called the warranty number.
The computer that answered the Lowe's phone number transferred me to the appliances department, where I was put on hold until I finally got exasperated, hung up, tried dialing the store number again, and was again transferred and put on long-term hold.
Tom, meanwhile, called the warranty number and was put on hold for the better part of twenty minutes. A human finally answered and, upon hearing of our ruffle problem, informed Tom that he'd called Chicago and needed to call the Columbus office, to which he was transferred. Close to another twenty minutes later Columbus answered and informed Tom that there were no refrigerator technicians at the Columbus office, but that he might try the Westerville office, Westerville being a suburb of Columbus.
Tom was still on hold for the Westerville office when I finally gave up holding for the Lowe's appliance department and thumped the "end call" button on my phone. I was huffing and puffing and stomping around in frustration when a little voice in my brain said, Why are you putzing around trying to get ahold of someone on the phone? Go look for the solution to your problem in the place where the solutions to all problems are found. And so I looked on the internet.
And what I learned from the internet is that plastic residual ruffles are a fairly common new refrigerator problem and that there were do-it-yourself-solutions offered by online contributors.
After I had gleaned the necessary information I sought out my mate, who was still sprawled on the living room couch on hold for the Westerville office.
"Hang up," said I. "We're going to do this ourselves."
The preferred refrigerator ruffle removal method of the online do-it-yourselfers involved running a razor knife along the edge of the seam, with the blade facing towards the stainless steel and away from the rubber seal. So we grabbed a couple of razor knives from Tom's tool box and got to work,